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Privacy Statement and Privacy Policy

Privacy Statement

Last updated: 7-October-2020

Praxair, Inc. and its affiliates (“Praxair” or “We”) are committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this website.

This privacy statement applies to the Praxair websites to which it is linked and that are operated by Praxair from within the United States but accessed from the country where you are located. If you reside outside the United States and choose to access or provide personal information to a Praxair website, your personal information will be transferred to and stored in the United States, and Praxair’s collection, use and disclosure of your personal information will be subject to the laws of the United States, which may differ from those of the country in which you reside. Some of our affiliates or other programs may have their own, possibly different, privacy statements. The information practices of those affiliates or other programs may be governed by their own privacy statements. Praxair's website also contains links to selected external websites. Praxair is not responsible for the privacy practices at external sites or their use of any information they may collect from you. We encourage you to review the privacy policies posted on all sites you visit.

If you do not accept this privacy statement, please do not access, use, or browse this website.

Collection and Use of Personal Information

In general, you can visit this website without telling us who you are or revealing any personal information about yourself. "Personal information" means personally identifiable information, such as your name, street address, telephone number, date of birth, email address and other identifiers that permit identification of a specific individual. You can browse most of our websites and view much of our content anonymously.

There are certain features that require you to provide (voluntarily) certain personal information before you may participate in specific areas. We may use the personal information that you provide to us to contact you for marketing and promotional purposes. We may collect personal information in connection with the provision of our content and services, for example, when you send us email or otherwise contact us, enter a contest, register for off-line and on-line events, subscribe to a newsletter and/or other online services.

We may also require visitors to register in order to obtain a user ID and password for authentication and secure access to a transaction or certain business confidential or proprietary information services.

Providing us with personal information is entirely optional and voluntary; however, if you do not provide the personal information requested, the related service may not be available to you.

Sharing of Personal Information

We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so.

We may share your personal information with authorized third-party agents or contractors in order to perform research, or provide a requested service or transaction.

We may disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities, protecting and defending our rights or property or complying with legal requirements.

We also reserve the right to sell or transfer your information to a third party entity in the event that Praxair is acquired by or merged with another company, or in connection with the potential sale or transfer of some or all of the business.

Collections and Use of Non-Personal Information

We may also collect non-personal information about your visit or your device whenever you interact with our websites. For example, we may automatically collect your location information, browsing history within the site, domain name, Internet Protocol (IP) address, means of entry to the site, the type of browser and operating system used to access the site, the date, time and duration of each visit, the pages you visit, and other information. We may also track and catalog the search terms that are entered into search tools.

We may use this information to customize and localize your experience with Praxair. For example, we may use this information to provide you with more relevant content or to offer you customized advertisements, promotional offers or other relevant information. This content may appear on our website or on other sites within our advertising network. This information may also be used in the aggregate to measure the use of the site, trends and to improve the site's usability and performance.

Sharing of Non-Personal Information

We may share your non-personal information with third parties to help us provide you with more relevant content, analyze site usage, improve our services, or for similar purposes.

Use of Cookies and Other Web Technologies

This site uses cookies and other web technologies. A cookie is a small data file that many websites write to your computer when you visit them. Cookies allow us, and others who place and access cookies on our site, to deliver relevant content to you and provide you with more pertinent promotional offers and advertisements. These advertisements may appear on our website or third party websites. In addition, on applicable sites, we may use cookies to store your shopping basket information when you shop online with us. We may follow up with you by phone, email or otherwise, based on the information stored in cookies and other web technologies, or collected on this site.

Most browsers have options that allow you to choose what cookies can be placed on your computer and to delete or disable cookies, but setting a browser to reject cookies may affect and limit your experience on this site.

Information Security

Praxair uses commercially reasonable methods consistent with industry practice to prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure appropriate use of your personal information.

If we transfer sensitive personal data (for example, credit card information) over the internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we can not ensure the security of the information you transmit.

We recommend you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and do not reveal your password to anyone.


Praxair is committed to protecting children’s privacy. Praxair does not knowingly collect personally identifiable information from children under the age of 13.


If you have provided us with your email address to subscribe to one of our services or to receive notifications or updates about one of the offerings at our sites and you wish to change your address or no longer wish to receive these communications, please follow the unsubscribe instructions that appear in these email communications.

Questions or Comments

If you have questions or comments regarding this privacy statement, please contact us at


We may update this privacy statement at any time by posting updated text on this site. We display a last updated date at the top of this statement so that you will know when there has been a change. Accordingly, you should check this statement on a regular basis for our most current privacy practices. Each time you access, use, or browse the website, you signify your acceptance of the then-current version of the privacy statement. Any changes will take effect upon posting and apply only to information collected from you on and after the last updated date, unless specified otherwise.

More information is available in our Legal Notice.

Medigas will provide you with a copy of its corporate privacy policy upon request. If you have any questions or concerns about the collection, use, storage, or disclosure of your personal information or personal health information, or for further information about Medigas’ privacy policy, contact us as follows:

Phone (toll free): 1-866-896-6866

or write to:

Privacy Officer, Human Resources Department
Praxair Canada Inc.
Suite 1200
1 City Center Drive
Mississauga, Ontario
L5B 1M2

Privacy Policy


In this Policy, “Praxair” means Praxair Canada Inc., and includes its affiliates in Canada. “You” and “Your” means the individual who discloses personal information to Praxair.

Praxair's Commitment:

Praxair is committed to protecting the privacy of the personal information that it collects, uses, discloses and stores. This Privacy Policy describes the principles that Praxair has adopted and put into practice to maintain the privacy of personal information that it collects, uses, discloses and stores in the course of doing business.

What is Personal Information:

Personal information is any information about an identifiable individual that relates to that individual’s personal characteristics (for example, sex, age, home address, phone number) or information that allows an individual to be identified.

Praxair's Privacy Priniciples:

Praxair follows the following accepted principles to guide us in safeguarding your personal information.

1. Accountability:

Praxair’s Privacy Officer is accountable for compliance by Praxair with the privacy principles. Praxair’s Privacy Officer may be contacted as indicated in Paragraph 10, below.

2. Identifying Purposes:

Prior to the collection of your personal information, Praxair will explain to you the purpose for which we collect your personal information, and how your personal information will be used or disclosed. Except as expressly set forth in this Privacy Policy, Praxair does not use or disclose your personal information for any purpose other than the purposes for which we have informed you, unless we have obtained your consent to do so.

3. Obtaining Your Consent:

In general, Praxair obtains your consent before collecting, using or disclosing to other persons your personal information, except where otherwise permitted or required by law. Depending on the circumstances and the type of personal information collected, your consent may be expressed, orally, in writing or it may be implied. In certain circumstances, your consent will be implied when, acting reasonably, Praxair can conclude that by taking a certain action, you have given your consent. In certain circumstances, we may obtain your consent through your authorized representative, such as your substitute decision maker.

We may collect, use, retain or disclose personal information about you without your consent for legitimate business purposes, including:

» to satisfy legal and regulatory requirements, or
» to collect a debt owed to Praxair.

You have the right to refuse to give personal information to Praxair. If you have given consent to Praxair to collect, use and disclose your personal information, you may withdraw your consent at any time, by contacting Praxair’s Privacy Officer. If you choose to withdraw or refuse to give consent, Praxair may not be able to provide or continue to provide certain services or information to you.

4. Collection:

Most personal information that we collect comes directly from you. For example, we collect information through order forms, or direct personal contact, for the purchase of products or services. In order to provide products or services to you, we may also collect personal information from third parties (for example, from credit bureaus).

Praxair collects only personal information that is necessary for the purpose identified and that a reasonable person would consider appropriate in the circumstances, or as is otherwise permitted or required by law.

5. Use, Disclosure and Retention:

Generally, we use the personal information collected from you for the following purposes:

» To provide products and on-going services to you;
» To determine your eligibility (for example, to verify status with credit bureaus, and to determine coverage under health insurance plans where we are providing healthcare services to you and for billing purposes);
» To determine appropriateness of care or justification of charges in connection with the provision of healthcare products and services; and,
» To provide you with information about products and services that may be of interest to you.

To carry out its legitimate business purposes, Praxair may from time to time disclose your personal information to government regulatory agencies, companies affiliated with Praxair, and other third parties to perform services on behalf of Praxair for the purposes explained in this Privacy Policy and as permitted or required by law. When your personal information is disclosed to an affiliate or third party service provider, Praxair will require that the affiliate/service provider to agree to protect your personal information in accordance with this Privacy Policy.

In the event of a sale, amalgamation, re-organization, transfer or financing of parts of some or all of Praxair’s business, your personal information may be disclosed to an acquiring organization, either as part of due diligence or on completion of the transaction. If your personal information is ever disclosed in this context, Praxair will require the acquiring organization to agree to protect your personal information in accordance with this Privacy Policy.

Other than as set forth above, personal information is not used or disclosed by Praxair other than for those purposes for which it was collected, without your consent, or as permitted or required by law.

Personal information is retained by Praxair only as long as necessary for the purpose for which it was collected or as required by law. Praxair does not sell personal information to third parties.

In order to facilitate our provision of products and services to you, Praxair may transfer your personal information outside of Canada to an affiliate or a third-party service provider for storage and processing, including transfers to the United States (for example, for the purpose of conducting product recalls). In this case, your personal information would be subject to the laws of the country to which it is transferred and stored. That country may have laws that require that your personal information be disclosed to government agencies under different circumstances than would Canada. However, in the context of a transfer outside of Canada, Praxair requires that your personal information be collected, used and disclosed only as permitted under applicable laws.

6. Accuracy:

Praxair will make reasonable effort to ensure that your personal information is accurate, complete and up-to-date, as is necessary for the purposes for which it is collected. You have the right to request that Praxair correct inaccurate information and may do so by contacting Praxair’s Privacy Officer.

7. Safeguards:

Praxair utilizes appropriate technological and physical security controls to safeguard unauthorized use or disclosure of personal information.

8. Openness:

We invite individuals who have additional questions or concerns about the privacy of personal information to contact Praxair’s Privacy Officer. Praxair’s Privacy Officer will respond to such questions or concerns within a reasonable timeline.

9. Individual Access:

Individuals may ask to view their personal information retained by Praxair by writing to Praxair’s Privacy Officer. We will correct any inaccurate personal information upon appropriate request.

In some cases, Praxair may not provide access to personal information within our possession or control, including in the following circumstances:

» if doing so would reasonably be expected to threaten the life or security of another individual;
» disclosure would reveal confidential commercial information;
» the personal information is protected by solicitor/client privilege; or
» the information was collected during the investigation of a legal matter or for purposes related to the detection and prevention of fraud.

If we are unable to provide you with access to your personal information, we will advise you in writing of the reason for the refusal, unless we are prohibited from doing so by law.

10. Compliance and the Complaint Process

If you have any questions or concerns about Praxair’s Privacy Policy or practices, wish to verify, update or correct your personal information, make any inquiries or requests concerning your personal information or if you wish to lodge a complaint, you may do so by contacting Praxair’s Privacy Officer in Canada, either:

In writing, addressed to:
Praxair Canada Inc.
1 City Centre Drive,
Suite 1200
Mississauga, Ontario, L5B 1M2
Attention: Privacy Officer, Human Resources Department



By confidential toll free telephone, at 1-866-896-6866.

Please be sure to include your name, address, preferred method of communication, the nature of your complaint and relevant details, including your past communications with us.


We may update this Privacy Policy at any time by posting updated text on this site. When we make changes to this Privacy Policy we will notify you here, so we encourage you to review this Privacy Policy from time to time. We may also attempt to notify you of any such changes to our Privacy Policy by placing a notice on our home page, but are not required to do so.

Last Updated: October 7, 2020